Mitzuma Privacy Policy


Mitzuma respects consumers' constitutional rights to privacy and data protection. Accordingly, Mitzuma believes in protecting the personal information we collect from you when you use the website ("our website"). Mitzuma will use its best commercial endeavors to only use or disclose your personal information in the manner stated in this policy. This privacy policy forms part of the Mitzuma website terms and conditions.


Personal information

We collect your Personal Information when you:

  • Register an online profile on our website or app to purchase our products;
  • Browse, visit or participate in our various Channels;
  • Purchase, return, exchange or enquire about products and services; and
  • Send us online inquiries, or you subscribe to or consent to receive newsletters or other communications from us.

Mitzuma undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.


When we may use your personal information

As part of the newsletter subscription process, we will collect some personal information. We use that information for the following reasons:

  • Updates about our product ranges
  • Special offers and promotions
  • New product launches
  • To process your order
  • To get customer feedback

We don't share our email lists with anyone outside Mitzuma for their marketing purposes, so you can be sure that your data is safe. We use for our email communications.



We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses firewalls and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfill their job.


Accurate and up to date

We will try to keep the Personal Information we collect as accurate, complete, and up to date as is necessary for the purposes defined in this Policy. Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

Please keep your personal information accurate and up to date by accessing your account online, emailing us, by phoning us.



Our website contains links to other websites. Please note that we are not responsible for any representations in respect of the privacy policies of any third-party websites.



This Privacy Policy is effective as of 22 October 2020. We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.



If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us.